Customer Service Specialist - Massillon, OH

We are a local organic lawn care company that provides a safe, effective and affordable alternative to traditional, chemical lawn and pest programs. We service homeowners and small businesses throughout the Greater Canton-Akron area.

This position will assist with inquiries from existing and prospective clients along with data entry and general office tasks. We maintain a laid-back environment with great company culture. While we are serious about providing a great experience for our clients, we also like to have a lot of fun. This is a great opportunity to grow within a smaller, locally owned company. Our custom-built office is conveniently located in downtown Canton.

Primary responsibilities will include:

• Data entry for new client leads.
• Answering inbound calls.
• Creating electronic quotes for existing and prospective clients.
• Measuring lawns with a satellite software system.
• Assisting with accounts receivable.
• General office assistance as needed.
• Preparing outbound bulk mailing projects.

Key Skills:

• Tech-savvy, ability to learn cloud-based software quickly.
• High attention to detail and processes.
• Excellent time management and organizational skills.
• Ability to remain focused while performing repetitive tasks.

Qualifications:

• Familiar with Mac OS and basic computer operation.
• Strong written and verbal communication skills.
• Must be detail-oriented and focused.
• You must have a GREAT attitude.

Benefits include:

• Paid Personal Time.
• Paid Holidays.
• Health Insurance.
• Retirement Plan With Company Match.
• Employee Bonuses.
• Company events.

Job Type: Full-time M-F (Occasional 1/2 days on Saturdays – March through May)